00 · THE SERVICES

What working together looks like.

Whether you need a guide for two months or six, the work bends to fit the terrain.

Some founders need a short, focused trip. Others need a guide alongside them for the long climb. Either way, we start by figuring out what's actually stuck.

Denver, CO·Taking on 1–2 new founders this quarter
01 · TRAIL SIGNS

Do these sound familiar?

The companies are different. The knots are usually the same.

// STRATEGY
"We don't know what to say no to."
  • Look at your research, or run new, and tell you who the target market actually is
  • Create a process for turning work down with an org-wide read on the goals
  • Honest read on where competitors are already ahead
// ANALYTICS
"No one knows what data to look at."
  • Bring standard nomenclature to your data
  • North-star metric and P0 / P1 / P2 to drive decisions
  • Audit and retire data that doesn't make sense anymore
// RESEARCH
"I can't trust my research."
  • Set up microsurveys at the right moments in-app
  • Structured, moderated research with real hypotheses
  • Stop the leading questions; use software to synthesize
// PRODUCT
"Design is in discovery too long."
  • Build a backlog of ideas and check in regularly on the portfolio
  • Spin up a healthy PRD / design review cadence
  • Give direction on how to run sprints that actually ship
// RELIABILITY
"I don't know what tech debt to solve."
  • Create SLA guidelines for engineering
  • Weekly check-ins on reliability measures
  • Bring engineering into roadmapping; agree on when to pay debt
// OPERATIONS
"I have no visibility into team efficacy."
  • Set up your Linear space for ultimate transparency
  • Playbooks and tracking for customer-support efficacy
  • Identify internal tools to enable the team, and speed them up with AI
02 · THE SCOPES

Two ways in, depending on what you need.

// DAY HIKES
Short trips. Can be done in isolation.
4 – 6 weeks · Fixed scope · Async-friendly
// EXPEDITIONS
Requires context. Goes deeper.
4 – 12+ weeks · Embedded · Outcomes-led
03 · THE ROUTE

If we go all-in, here's the route.

Embedded engagements run 4 – 12+ weeks. We start by getting aligned, then I work alongside your team through validation, planning, and execution — and leave you with a team that can do the next one without me.

01 · STRATEGY
Align on the route.

Every project starts with a detailed plan of action so we're aligned from day one: what we're solving, what we're not, and how we'll know.

  • Strategy review
  • Roadmap prioritization
  • High-level feature plan
02 · VALIDATION
Get the lay of the land.

We quickly get versed in the business and the problem space through competitive audits, user & stakeholder interviews, and field studies.

  • Current product deep-dive
  • Process review
  • Stakeholder conversations
  • User research
  • Analytics review
03 · PLANNING
Pick the line.

Using the findings, we generate new ideas and bring your most valuable existing ones to the point where design & engineering can take over.

  • Roadmap planning
  • Creation of specs
  • Lo-Fi concepts for big swings
  • Setup in Linear / Jira
04 · EXECUTION
Walk it together.

We empower design & engineering to make autonomous decisions: when they need feedback, and how to communicate slipping dates.

  • Rituals for reviews & check-ins
  • Project planning
05 · DELIVERY
Hand off the map.

Teach your team to do effective readouts: how to go to market, and how to create collateral for the rest of the org.

  • Product review readouts
  • Ops playbooks
  • Go-to-market plans
  • Adjust strategy
04 · NEXT PITCH

Tell me what's stuck.

We'll figure out which trip this is.